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We want you to love your new TIMEpiece and if you don't, we want to work out why.

We offer a 14 day, no quibble, money back refund (minus delivery charges) if you're unhappy with the product for any reason, as long as you return it in the same condition as bought and unworn. Customer satisfaction is our total priority, and we want our quality TIMEpieces to have a loving home where they're cherished as they deserve to be. Please contact us upon receipt of your delivery to let us know why it's not up to the fantastic standard you're entitled to expect, and we'll give you a return code. Please retain your proof of postage in case of postal errors.